Contact Us!
🛰️ Mission Control & FAQs 🚀
Encountering a snack emergency or need to beam a message straight to our flavor lab? Connect with our crew directly through the transmission channels below, or check our radar database for answers!
Transmission Email
thefreezedriedcandystore@gmail.comRadio Frequency (Phone)
816-284-3968Q: When will my order arrive?
We freeze dry all of our candy in our facility 🍬 Normally, orders leave our facility within 3 business days. Sometimes it may take a little longer due to the size of what is in the order. Once the order is shipped, you'll get a notification with your tracking number.
Q: Why didn't my order arrive on the exact day the shipping suggested at checkout?
Our shipping and processing times are separate from each other since we freeze dry everything in our facility!
Q: Why am I not getting a response?
We strive to reply back to all emails and requests as soon as we can. Sometimes it may take up to two business days because we're working diligently to get all orders out in a timely manner. We are not open throughout the weekend.